Ratings in your Shop refer to the properties of individual products, i.e. fabric quality, color, size and fit. They don't represent an evaluation of individual Shops or designs.
How do product ratings come about?
The ratings result from customer reviews for all products sold on the Spreadshirt Marketplace. Shortly after shipping, each customer is given the opportunity to evaluate the material properties on a scale of zero to five stars. These product ratings are also displayed in your Shop by default.
Can I influence product ratings?
Customer and product reviews create confidence in the e-commerce world. Customers read online reviews and come to a decision of whether to buy a product or not. Spreadshirt endorses this trust element and therefore doesn’t support any influence on the rating system. However, in your Shop settings you can deactivate product ratings: Page Settings > Product Detail Page > Product Ratings.